Amanda J Dennis | rates
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For years, hotels staffed in an orderly, traditional fashion:  General Manager, Director of Sales, Front Office Manager.  Almost two decades ago, the Revenue Manager burst onto the scene and, as distribution channels expanded and pricing became more complex and transparent, there was an exponential increase...

Warren Buffet included this sage piece of advice in a 2008 letter to shareholders and in 2011 it's even more true. Travelers today have become more frugal. They have embraced the idea of competitive shopping and they aren't so brand loyal anymore.  All of this in pursuit...

Yesterday, Glenn Haussman's column in Hotel Interactive, "Why Experts Are Begging You to Raise Rates," added to the rhythmic drumbeat being heard throughout our industry.  I wrote an article on the same topic last week, citing research presented by hospitality heavy hitters from around the country. ...

Cathy Enz, I could kiss you! During the Cornell Hospitality Research Summit last month, Cathy, a Cornell professor, delivered results from her seven-year study of the hotel slump in the U.S. She found that hotels that held rate or priced above their comp set had...