Warren Buffet included this sage piece of advice in a 2008 letter to shareholders and in 2011 it’s even more true. Travelers today have become more frugal. They have embraced the idea of competi
In today’s hospitality world of shrinking revenues and, even more troubling, shrinking profits, a consultant may be seen as luxury…nice to have but not a real necessity. With lay-offs, cut-backs, co
Today, I saw an ad that promised to “generate proposals in minutes.” Another ad offered software that produced an automated sales proposal and saved 42% of your time. A third ad shouted that you could
Yesterday, Glenn Haussman’s column in Hotel Interactive, “Why Experts Are Begging You to Raise Rates,” added to the rhythmic drumbeat being heard throughout our industry. I wrote an
Just refilled my coffee cup and read Glenn Haussman’s latest column in Hotel Interactive, “Lodging Industry Must Wake Up to OTA Threat.” I’m still confused about the “threat” that OTC’s pose to our in
Was very happy that HotelMarketing.com chose to publish my article http://bit.ly/9FNIJz in today’s edition You can also find it on Hotels-Online.com http://bit.ly/9EOH09.. Many hotels are diving i
My first article for Meetings+Events magazines, Pave Your Road with Gold in 2011, was published Monday, January 3rd. Instead of resolutions, consider these few suggestions to guide you through the ne
Over the summer, I noticed a change in the business travel landscape. Not only were travelers rushing through airports with a briefcase in one hand and a Starbucks in the other. Some had traded in the
Once upon a time, in a land far, far away, there was a distinct separation between work-life and family-life. When I was a kid, Dad was home in time for dinner and everyone I knew took at least one fa
We asked meeting planners across the US to submit topics for my bi-weekly column for Meetings+Events. A meeting planner from Texas posted, “How about getting guests to RSVP? That is still my big
Do you have a Twitter account? If you have a Facebook business page, it seems that acquiring a Twitter account is the next item on the social media checklist. Do you know why you have a Twitter accoun
Cathy Enz, I could kiss you! During the Cornell Hospitality Research Summit last month, Cathy, a Cornell professor, delivered results from her seven-year study of the hotel slump in the U.S. She found
Growing up in Alabama, football was a religion and we showed our devotion at the altar of the SEC (the Southeastern Conference, not the Securities & Exchange Commission). You might worship in the
“Summertime and the living is easy…” classic Gershwin lyrics from Porgy and Bess. And for many of us with hotels and resorts in summer destination locations, the living just got a little more d
Advertising and Promotion budgets are tighter than ever these days and hotels are searching for ways to effectively and efficiently market their hotel without breaking the bank. The internet has been
Valentine’s Day is an emotionally-charged day for almost everyone…euphoric highs, discouraging lows and pretty much everything in-between. This week, my article for Meetings+Events magazi
For years, hotels staffed in an orderly, traditional fashion: General Manager, Director of Sales, Front Office Manager. Almost two decades ago, the Revenue Manager burst onto the scene and, as distr
It’s the fashionable thing to do today—going green. I’ve seen t-shirts telling me to “Go Green,” “Think Green” and that “Being Green is Sexy.” I’ve heard that my LBD (little black dress) should
You have a Facebook Business page but it’s not doing much for you. My article in today’s Hotel Online gives you 10 tips to keep your news feed “alive” instead of hidden. Read &
"Companies like ours tend to grow in waves. Staffing for special projects is always a challenge. Amanda gives us a great “off the shelf” resource to tackle new hotel acquisitions, repositioning projects or when we have staff transitions. Look, we’ve all hired consultants- the difference with Amanda Dennis is she takes ownership and accountability. She is just like a member of our team and felt the same dedication to perform as we do."
“I have worked with Amanda off and on for the last 12 years. She is very detail-oriented, has an excellent conceptual/logical mind. She can relate to customers while keeping the goals of business at the forefront. Her abililty to relate to my students and provide up-to-the minute information yet keep them involved makes her one of the best speakers I have in any class."
"There is no question about whether Amanda possesses the skills necessary to be successful in the ventures she signs on with. On paper alone, her resume speaks for itself as well as all the testimonials from existing clients like me. What I would challenge any future client of Amanda’s with is the inevitable transitioning out period. Amanda delivers what is asked and so much more and it was a struggle for us to say good-bye when the project concluded….that should tell you how valuable her contributions are. Amanda became a part of our team and so much more. Amanda thinks like an owner in terms of dollars and cents and has the ability to be passionate about projects that she is only a part of for a short time—passionate to the point of treating the project as if it was her own personal business."