Amanda J Dennis | Pricing
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For years, hotels staffed in an orderly, traditional fashion:  General Manager, Director of Sales, Front Office Manager.  Almost two decades ago, the Revenue Manager burst onto the scene and, as distribution channels expanded and pricing became more complex and transparent, there was an exponential increase...

Warren Buffet included this sage piece of advice in a 2008 letter to shareholders and in 2011 it's even more true. Travelers today have become more frugal. They have embraced the idea of competitive shopping and they aren't so brand loyal anymore.  All of this in pursuit...

My first article for Meetings+Events magazines, Pave Your Road with Gold in 2011, was published Monday, January 3rd.  Instead of resolutions, consider these few suggestions to guide you through the new year.  Value remains the most compelling element of the purchasing decision.  Success in 2011, especially in...

Yesterday, Glenn Haussman's column in Hotel Interactive, "Why Experts Are Begging You to Raise Rates," added to the rhythmic drumbeat being heard throughout our industry.  I wrote an article on the same topic last week, citing research presented by hospitality heavy hitters from around the country. ...